Companion care is a very important service for seniors wanting to age in place and for families wanting to ensure their loved ones are being properly cared for at home. To achieve this goal and ensure your agency builds a lasting reputation of quality, reliability and dependability, it is critical that your caregivers and office staff are properly trained in accordance with your policies and procedures, they are certified with all applicable state and government agencies, and they are retrained whenever necessary in accordance with all applicable mandates.
Your policies and procedures need to be custom and targeted for the needs of your home care agency - which will change as you grow, add more caregivers, and diversify your clientele. Templates and generic one-size-fits-all policies and procedures that are not specific to your state requirements or government agencies is the quickest way to fail an audit and be rendered "Out of Compliance." Essentially, not "getting it right" can either cost you money by losing a contract, lead to fines by the state, or possibly shut you down.
Think we are exaggerating?
Click the link below to learn of the findings, fines, and penalties for 42 home care agencies that were in violations of necessary state rules and regulations:
Needless to say, the manuals our executive team will create for you are specific to your state and will be designed so your policies and procedures are always compliant. Even more, the manuals we create will be customized and tailored specifically to the requirements of all applicable contracts you maintain. This underscores that when you enlist the help of Home Care Access, you are not receiving generic templates or one-size-fits-all products!
When you enlist our help, you will need to forward copies of all applicable applications, certifications, and contracts you maintain. We will study, evaluate, and integrate the necessary requirements and stipulations of your contracts and agreements into your policies and procedures.
Your custom manuals need to be more than compliant, they need to help you grow and scale your agency
Note: Creating custom manuals is a very unique, specific and time-consuming endeavor. For this reason, once work on your project has started, no refunds, either partial or in full, will be honored. However, should you choose to invest in one-on-one coaching with our executive team, your investment in custom policy & procedure manuals will be credited towards your investment in one-on-one coaching.
Following your investment, please complete the form below to share your information. To ensure that your manuals are compliant with all applicable state or agency applications, approvals, contracts, agreement and certifications you maintain, please forward high-resolution copies of all such documents to firstname.lastname@example.org. In reviewing your material and associated documents, we will contact you by phone and/or email with possible questions and project updates.